Annual subscription · monthly equivalent shown

Choose by customer base

Loyalty pricing that grows with your customer community

Start with the loyalty essentials, automate customer retention as you grow, and add advanced control when your operations become more complex.

  • Customer-facing portal included
  • No app download required
  • Plans for 10k to 100k customers

Three standard plans

Pick the plan that matches your next stage

Every plan includes Pixalink’s branded customer portal. Your customer-base limit and operational capabilities scale with you.

Premium

Best to launch

Launch loyalty and build your customer database.

RM380 /month

RM4,560 billed yearly

Monthly equivalent shown

10,000 customers Customer database limit
1 outlet Additional outlets available
3 admin users Team access
250k transactions Loyalty transactions

Core capabilities

  • Branded, no-download customer portal
  • Points, rewards and vouchers
  • CRM, customer tags and import/export
  • Portal styling, newsfeeds and announcements
  • Standard referral journeys and campaigns
  • Core loyalty analytics
Discuss Premium
Most Popular

Pro

Best to grow

Automate retention across outlets and channels.

RM580 /month

RM6,960 billed yearly

Monthly equivalent shown

50,000 customers Customer database limit
1 outlet Additional outlets available
10 admin users Team access
500k transactions Loyalty transactions

Everything in Premium, plus

  • Advanced portal layout and customer journeys
  • Unlimited referrals and referral commissions
  • Customer tiers and advanced segmentation
  • Credit wallet, top-up and stamp cards
  • Paid memberships and reservations
  • Custom fields, forms and registration flows
  • Advanced analytics and exports
Choose Pro

Elite

Best to scale

Scale customer operations with advanced control.

RM960 /month

RM11,520 billed yearly

Monthly equivalent shown

100,000 customers Customer database limit
1 outlet Additional outlets available
20 admin users Team access
High-volume Loyalty transactions

Everything in Pro, plus

  • API access, webhooks and integration controls
  • Advanced permissions and audit visibility
  • Priority migration and implementation
  • Custom hosting and infrastructure options
  • Dedicated customer success support
  • Advanced analytics and AI where configured
Discuss Elite

Prices shown are monthly equivalents billed yearly. Add-ons and provider charges are quoted separately.

Included in every plan

Your own Customer Portal — no app download needed

Give customers one branded place to view points, redeem rewards, access vouchers and stay connected to your business from any device.

  • Branded for your business
  • Mobile-friendly experience
  • Customer profile and activity
  • Rewards and voucher access

Compare capabilities

See what changes as you grow

The first rows cover the commercial limits clients ask about most. Expand the table for the full functional comparison.

Pixalink Premium, Pro and Elite feature comparison
Capability Premium RM380/month Pro RM580/month Elite RM960/month
Plan capacity
Customer base Up to 10,000 customers Up to 50,000 customers Up to 100,000 customers
Included outlets 1 1 1
Admin users 3 10 20
Loyalty transactions Up to 250,000 Up to 500,000 High-volume
Core loyalty
Customer Portal ? ✓ ✓ ✓
Points, rewards and vouchers ? ✓ ✓ ✓
CRM and customer tagging ? Core Advanced Advanced
Referral journeys ? Standard Unlimited + commission Unlimited + commission
Customer tiering Feature pack ✓ ✓
Credit wallet and top-up Feature pack ✓ ✓
Stamp cards Feature pack ✓ ✓
Paid membership ? Feature pack ✓ ✓
Operations and extensibility
Reservations and reminders ? Feature pack ✓ ✓
Custom forms and fields Optional scope ✓ ✓
Analytics and exports Core Advanced Advanced + configured AI
API and webhooks Optional scope Optional scope ✓
Support level Standard Priority Dedicated success support
Hosting Pixalink cloud Pixalink cloud Custom options available

“Feature pack” means the capability can be added to Premium without moving immediately to a larger plan.

Build your right-fit plan

Choose the loyalty functionality you actually need

Explore the smallest suitable Pixalink plan for your customer base, outlets and preferred loyalty features—then see the potential first-year savings of using one connected platform.

Build your loyalty stack. Your selection updates instantly and does not require contact details.

Additional locations are reflected in the estimate.

10,000 customers
Above 100,000 customers moves to a quotation-based Custom Enterprise scope.
Which loyalty functions do you need? Select any combination. Individual module and add-on prices are intentionally not displayed.

Flexible platform add-ons

Extend your plan without rebuilding your loyalty stack

Start with a standard plan, then scope only the capacity, locations, connections and implementation support your rollout needs. Individual add-on prices are provided in your quotation.

  • Additional customer capacity Expand your active customer database as your programme grows. Scoped separately
  • Additional outlets and locations Connect more branches, stores, counters or operating locations. Scoped separately
  • POS and ecommerce integrations Connect customer activity across your commerce and operational systems. Scoped separately
  • API and webhook access Support advanced data exchange, automation and custom platform connections. Scoped separately
  • Custom forms and workflows Configure programme-specific data capture, approvals and customer journeys. Scoped separately
  • Managed onboarding and migration Plan data setup, migration, configuration and rollout with specialist support. Scoped separately

AI, automation and connected intelligence

Pixalink Intelligence Layer

Turn loyalty data into campaigns, actions and answers through permission-controlled AI, MCP and reporting connections.

One connected intelligence layer

Pixalink AI + MCP

Connect compatible AI tools to approved Pixalink capabilities without configuring every supported workflow separately in the backend.

Scoped add-on for Pro Configurable for Elite Tailored for Custom Enterprise
Discuss AI connectivity

MCP Connector

Expose supported Pixalink tools and approved actions through one compatible connection layer.

AI Campaign Copilot

Help draft campaign ideas, audiences, reward logic and customer communications.

Smart Voucher Creation

Create voucher structures and conditions with human review and approval before publication.

Automated Reporting

Generate recurring performance summaries from configured data and reporting schedules.

Power BI Connection

Connect eligible Pixalink reporting data to Microsoft Power BI through a supported API implementation.

Bring Your Preferred AI

Analyse authorised loyalty data with compatible AI agents or models through supported API or MCP connections.

Permission-controlled actions Human review and approval Activity visibility

Supported tools, permissions and implementation scope determine availability. External AI, Power BI and enterprise connections require technical review.

Optional delivery services

Add expert support when your campaign needs it

Keep the software plan standard, then add professional help only for the strategy, execution or event workload you want Pixalink to handle.

  • Professional consultation Loyalty strategy, campaign design, customer journey planning and commercial guidance from the Pixalink team.
  • Execution team outsourcing Extend your internal team with managed campaign operations, customer engagement support and loyalty-program execution.
  • One-off event and roadshow deployment Event-based setup and execution for roadshows, launches, exhibitions, activations and time-limited loyalty campaigns.

Optional services are scoped around your objectives, campaign duration, manpower and implementation requirements. No service prices are displayed on this page.

Enterprise and multi-entity programmes

Large scale? No worries—we’ve got you covered

For more than 100,000 customers, multi-merchant operations or complex integrations, Pixalink creates a tailored solution and quotation around your operating model.

Isometric shopping mall loyalty ecosystem connecting shoppers, merchants and rewards

Multi-location engagement

Shopping Mall

Connect shopper profiles, mall-wide rewards, campaigns and participating tenants through one customer engagement layer.

  • Multi-merchant management
  • Cross-voucher solutions
  • Settlement system
Ask a consultant
Isometric multi-merchant loyalty ecosystem with connected storefronts and a shared rewards platform

Shared customer ecosystem

Multi-Merchant Ecosystem

Coordinate participating brands, shared campaigns and customer rewards while keeping merchant operations organised.

  • Cross-voucher management
  • Multi-entity settlement system
  • Collaboration opportunities
Ask a consultant
Isometric bank loyalty ecosystem connecting member benefits and digital customer touchpoints

Complex customer programmes

Finance & Banking

Design connected member benefits, reward journeys and controlled customer experiences around your systems and governance needs.

  • Voucher procurement
  • Fulfilment and monitoring
  • Consolidated billing
Ask a consultant

Custom Enterprise solutions are quotation-based. Final scope may consider database volume, participating entities, integrations, infrastructure, security review, data migration and implementation support.

Not sure which plan fits?

Tell us your customer count, outlets and integrations. We’ll recommend the smallest plan that supports the outcome you need today and the growth you expect next.

Talk to a Pixalink consultant We’ll scope add-ons separately before confirming your quotation.

Loyalty Program Pricing

Select the plan that best fits your business

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Which functionalities do you need?

Click any module to add it. Pixalink replaces all of these — without paying for separate platforms.

How many customers in your database?

Customer database size 10,000
1K10K50K100K 500K1M5M

How many outlets / branches?

Total outlets (HQ + additional)

Pixalink: RM120/month per additional outlet (HQ included). Others charge RM320/month per outlet.

Buying separately
Stitching multiple platforms together
Select functionalities to see costs →
Total
/ year
RM 0
Premium Plan
All-in-one with Pixalink
One platform. Every feature you selected.
Total
/ year
RM 5,440
Your savings with Pixalink
RM 0 / year
Select features to see how much you save.
Get Started with Pixalink
Estimate only — not a final price. The figures shown are indicative, based on standard configurations and publicly available market rates. Your actual price depends on your specific requirements, integrations, customisations, and usage volume. For an accurate quotation tailored to your business, please contact our sales team.
Loyalty-Program-Malaysia-Mini-Program-Builder-with-Web-App

Features Comparison

Large Scale? No Worries, We got you covered 😉

Shopping Mall

Ask Consultant

Multi-Merchant Solution

Ask Consultant

Finance & Banking

Ask Consultant