Without a loyalty system
A patient starts a 10-session plan, feels a little better after four and simply stops booking.
The care plan is left unfinished, results suffer and the remaining sessions are lost revenue you never see.
With Pixalink
A session stamp card and progress tracker show how far the patient has come. After each visit a WhatsApp message offers the next slot, and missed rebookings trigger a gentle check-in.
Without a loyalty system
Six-month dental check-ups, yearly eye tests and annual screenings depend on patients remembering.
Recall lists live in a spreadsheet or not at all, so loyal patients drift to whichever clinic reminds them first.
With Pixalink
Store each patient’s next-due date as a profile field. Pixalink sends the recall on schedule with a booking link, and the portal shows the date all year.
Without a loyalty system
Booking, rescheduling and “is my report ready?” calls arrive at the busiest hour.
Reception juggles walk-ins and calls, and patients who can’t get through book elsewhere.
With Pixalink
Patients book or request slots in the portal, get automatic reminders and receive a “your report is ready to collect” alert without any results in the message.
Without a loyalty system
Hundreds of past patients haven’t visited in a year, and no one knows who they are.
Acquiring a new patient costs far more than welcoming back one who already trusts you.
With Pixalink
Customer CRM and RFM segments show who is due, lapsed or at risk. Send opted-in patients a factual win-back message with a booking link.
Full loyalty
