Trade
B2B, channel & dealer loyalty programA B2B loyalty program that gives trade partners a reason to keep ordering.
Pixalink is a B2B loyalty program for Malaysian manufacturers and distributors. Approved dealers, contractors and installers follow their points, tier and rewards in a branded web portal, while your team records eligible orders through an agreed process.
Approved trade contacts
Points and dealer tiers
WhatsApp updates
Teguh Bina Supply
Your Q4 orders moved you to Gold dealer. New rewards are unlocked.
Rewards
+320
Points recorded
for an eligible paid order
Gold dealers
RM150
Tool voucher at 10 stamps
#INSTALLERIllustrative member experience
Quick answer
What is a B2B loyalty program?
A B2B loyalty program rewards trade partners such as dealers, contractors and installers for repeat business. Eligible orders or verified actions earn points, tiers and rewards. With Pixalink, approved trade contacts follow their progress in a branded web portal, your team records eligible activity, and WhatsApp keeps partners informed.
Pixalink Sdn Bhd, Malaysia · Updated 8 November 2026
Manufacturing & Distribution at a glance
Best for
Building materials, industrial tools, appliances, packaging, auto parts and electrical manufacturers or distributors
Core tools
Loyalty points, dealer tiers, rewards and vouchers, stamp cards, customer CRM, forms and WhatsApp broadcasting
Joining
Authorised trade contacts are approved for the programme; no app download
Recording activity
Staff record eligible orders, or a supported accounting connection or claim form feeds an agreed process
Pain points we solve
The Manufacturing & Distribution retention problems Pixalink is built to fix.
Pick a challenge to see what it costs your business and how Pixalink changes it.
Without a loyalty system
Dealers and contractors switch suppliers for a small price difference.
Without a reason to stay, every quarter becomes another round of discount negotiation.
With Pixalink
Approved partners earn points and climb dealer tiers on eligible orders, so consistent business builds towards rewards they value.
Dealer tiers
Earned over time
Membership Tiers
How Pixalink works for Manufacturing & Distribution
Set the rule once. Pixalink recognises the right partner every time.
Choose a scenario to see how an eligible order, an installation or a launch becomes the right reward and message.
Data in
Approved contact
Accounting invoice
Staff entry
Order claim form
Pixalink rules engine
Contractor repeat orders
Conditions
Participant status
Approved
Invoice status
Fully paid
Recorded through
Agreed process
Effects
Add loyalty points
1 point per RM10
Update tier progress
Towards Gold dealer
Send WhatsApp
Points update
Actions out
Partner portal
Tier progress
Programme report
Approved contractor
Q4
Illustrative rules. You choose the conditions, rewards and messages for your programme.
What your members see
A branded member portal your customers open in one tap.
Members check points, stamps, vouchers and membership on their phone through a link or QR code. Nothing to download, and it carries your brand, not ours.
Join by QR in seconds, with marketing consent captured
Your logo, colours and outlets
Vouchers validated by staff, so nothing is redeemed twice
Customer Portal
Teguh Bina Supply
T
Hi Ravi
Gold member
3,200
ptsGold
Redeem for tool and trade vouchers
58%
Platinum next
Earn 2,300 more points to reach Platinum
Home
Rewards
Profile
Teguh Bina Shah Alam
Mon–Sat 8:00am – 6:00pm
Illustrative portal with a fictional brand
The customer journey
From first visit to loyal regular in five steps.
1
Approve the partner
Your team approves an authorised dealer, contractor or installer contact, who then opens the branded partner portal. No app store, no password.
2
Record eligible activity
Staff record eligible orders, or a supported accounting connection or claim form feeds the agreed process, and points are added.
3
See progress
The partner checks points, dealer tier and available rewards on their phone at any time.
4
Stay informed
WhatsApp updates about launches, training sessions and tier changes keep partners close to your brand.
5
Redeem and refer
Partners redeem rewards under the agreed rules and can introduce another trade buyer for a referral reward.
Use cases by business type
How manufacturers, distributors and brand principals with trade partners use Pixalink.
Choose a business like yours. Each example is illustrative, so you can adapt it to your own customers.
Building materials
Contractor repeat-order points
Trigger
Eligible paid order by an approved contractor
Mechanic
Points plus dealer tiers
Loyalty Points
Membership Tiers
Member message
Your Q3 orders earned 1,240 points. 760 more for Gold.
Sent to opted-in members
Retention calculator
What could a few more returning customers be worth?
Move the sliders to match your business. The estimate assumes each additional returning customer makes one more purchase at your average spend each month.
Active trade accounts per month
150
Average order value (RM)
RM2,505
Accounts that reorder within a month (%)
35%
Extra customers who return with a programme (percentage points)
5%
Illustrative extra revenue
RM
20,040
/ month
About RM240,480 a year from 8 more returning customers each month.
Today
53
With Pixalink
61
A distributor with 150 active trade accounts and an RM2,500 average order. An estimate for planning only, not a forecast or a customer result.
Plan my programme in a demo
Why Pixalink
Why Manufacturing & Distribution businesses choose Pixalink.
Scoped to your trade model
We start with a focused programme: approved participants, recorded actions, agreed rewards. Rebates, commission and settlement stay separate unless explicitly scoped.
Works with your accounting data
Supported connections such as AutoCount AgileX and Bukku can bring invoices into the agreed process; a REST API is available to approved organisations.
Transparent for partners
Each trade contact sees a full points history, tier progress and reward catalogue, which reduces disputes and manual statements.
WhatsApp where partners reply
Send launch, training and tier updates to segmented trade contacts with consent and Do Not Contact rules applied.
Pixalink compared with common alternatives
Yes
Yes
No
Yes
No
Yes
Yes
Partly or at extra cost
Partly or at extra cost
Yes
No
Partly or at extra cost
Yes
No
Partly or at extra cost
Yes
No
Partly or at extra cost
Yes
Yes
No
Recommended setup
A starter Manufacturing & Distribution loyalty programme.
The features Manufacturing & Distribution businesses usually start with. Add more as your programme grows.
Customer Portal
Loyalty Points
Membership Tiers
Rewards & Vouchers
Customer CRM
Omni-channel Marketing
1
Map your customer journey
In a demo, we look at how your customers buy and return, then choose the right mix of features.
2
Set up your portal and rewards
Add your branding, outlets, earning rules, rewards and membership benefits.
3
Train staff and place QR codes
Your team learns to identify members and validate vouchers. QR codes go where customers wait.
4
Launch, then review the numbers
Track sign-ups, repeat visits and reward use, then adjust offers with Loyalty Analytics.
FAQ
Manufacturing & Distribution loyalty program questions.
Still deciding? Talk to our team or read the loyalty program guide.
How does a B2B loyalty program work for distributors in Malaysia?
Your team approves authorised trade contacts, such as dealers, contractors or installers. Eligible orders or verified actions are recorded through an agreed process and earn points and tiers. Partners follow progress in a branded portal, redeem rewards under agreed rules and receive WhatsApp updates.
What is the difference between a channel, dealer and distributor loyalty program?
They describe who is rewarded. A dealer or distributor loyalty program rewards the businesses that resell your products, while a channel loyalty program can also include installers, contractors and other trade influencers. Pixalink can support each, provided the participants and recorded actions are clearly defined.
Is Pixalink a rebate or commission engine?
No. Pixalink records points, tiers and rewards for approved participants. Rebate calculation, commission and financial settlement remain in your existing systems unless they are explicitly scoped for your programme during discovery.
Can several contacts share one company account?
Company hierarchies, such as several buyers under one dealer, need an approved operating model. We agree during discovery whom points belong to and who can redeem them before setting up the programme.
Can Pixalink connect to our accounting or ERP system?
Pixalink supports connections such as AutoCount AgileX and Bukku, and offers a REST API to approved organisations. Other ERP connections, and which invoices count as eligible, are scoped during discovery. Without an integration, staff can record eligible orders in the admin panel.
Who can join a dealer loyalty program?
Only authorised trade contacts your team approves, such as registered dealers, contractors, workshops or installers. Keeping membership approved protects the programme from ineligible claims and keeps rewards aimed at the partners you want to grow.
How much does a B2B loyalty program cost?
Pricing depends on the number of trade partners, integrations and features you need. See the Pricing page or request a demo to scope a trade programme that fits your business.
Explore other industries
See how loyalty works elsewhere.
Ready when you are
Bring your Manufacturing & Distribution customer journey to a demo.
We’ll show you the features that fit how your customers buy, and how fast your team can launch.
