Leisure
Attraction membership programAn attraction membership program that turns a day out into the next visit.
Pixalink is an attraction membership program for Malaysian family attractions, indoor play centres, entertainment venues and leisure studios. Adults and guardians join by QR code without downloading an app, then hold an annual pass, collect visit stamps and rewards, and hear about your next event on WhatsApp.
No app to download
Annual pass memberships
WhatsApp invitations
Jungle Jamboree
Visit 3 of 5 is stamped. Two more for a free play session.
Rewards
+120
Visit points
from today’s café and party add-ons
Just for you
FREE
Café treat for the family
#HOLIDAYIllustrative member experience
Quick answer
What is an attraction membership program?
An attraction membership program gives regular visitors a reason to return, usually through an annual pass, visit rewards and member-only invitations. With Pixalink, adults and guardians join by QR code, buy a pass-style Paid Membership, collect stamps or points on eligible visits and receive event news through WhatsApp. Ticketing stays in your system.
Pixalink Sdn Bhd, Malaysia · Updated 8 November 2026
Leisure & Attractions at a glance
Best for
Family attractions and indoor play centres, theme and water parks, cinemas and live entertainment, escape rooms, VR and arcades, and workshop or leisure studios
Core tools
Pass-style paid memberships, digital visit stamp cards, points and rewards, referrals, booking requests and WhatsApp broadcasting
Joining
QR code at the entrance, café or exit; adults and guardians only, no children’s accounts, no app download
Works alongside
Your ticketing, gate and access-control systems; Pixalink handles membership, rewards and follow-up, not admission
Pain points we solve
The Leisure & Attractions retention problems Pixalink is built to fix.
Pick a challenge to see what it costs your business and how Pixalink changes it.
Without a loyalty system
Families have a great day out, then never hear from you again.
Every school holiday starts from zero, and you pay for ads to reach people who already loved the visit.
With Pixalink
Invite the adult or guardian to join your branded portal on the way out. Their contact details and interests become a visitor list you own.
Visitor list
Owned by you
Customer Portal
How Pixalink works for Leisure & Attractions
Set the rule once. Pixalink rewards the right visitor every time.
Choose a scenario to see how a pass, a visit or a referral becomes the right reward and message.
Data in
Guardian sign-up
Member profile
Front desk check
Pass start date
Pixalink rules engine
Annual family pass renewal
Conditions
Paid membership
Active
Pass expiry
Within 30 days
Marketing consent
Yes
Effects
Send WhatsApp
Renewal reminder
Issue voucher
Café treat on renewal
Extend pass
12 months on payment
Actions out
Pass status
Renewal voucher
Member portal
Family pass
Guardian
Illustrative rules. You choose the conditions, rewards and messages for your programme.
What your members see
A branded member portal your customers open in one tap.
Members check points, stamps, vouchers and membership on their phone through a link or QR code. Nothing to download, and it carries your brand, not ours.
Join by QR in seconds, with marketing consent captured
Your logo, colours and outlets
Vouchers validated by staff, so nothing is redeemed twice
Customer Portal
Jungle Jamboree
J
Hi Nurul
Explorer member
1,520
ptsExplorer
Equates to RM15.20 off
76%
Adventurer next
Earn 480 more points to reach Adventurer
Home
Rewards
Profile
Jungle Jamboree Shah Alam
Daily 10:00am – 10:00pm
Illustrative portal with a fictional brand
The customer journey
From first visit to loyal regular in five steps.
1
Join after the visit
The adult or guardian scans the QR at the café or exit and signs up in the branded portal. No app store, no password.
2
Earn on eligible visits
Staff search by phone number or scan the member QR, then record a visit stamp or points on eligible purchases.
3
See the next milestone
Between visits the member checks pass validity, stamp progress and available rewards on their phone.
4
Hear about what’s next
A WhatsApp invitation about a holiday programme, a new room or a show gives the family a reason to come back.
5
Redeem and refer
Staff validate the reward at the counter. Members share a referral link, and both earn a reward after the friend’s first visit.
Use cases by business type
How family attraction, indoor play, entertainment and leisure studio operators use Pixalink.
Choose a business like yours. Each example is illustrative, so you can adapt it to your own customers.
Family attractions & indoor play
Guardian welcome benefit
Trigger
Guardian joins the portal
Mechanic
Café-treat voucher plus school-holiday invitations
Member message
Welcome to the club. Enjoy a free café treat on your next visit.
Sent to opted-in members
Retention calculator
What could a few more returning customers be worth?
Move the sliders to match your business. The estimate assumes each additional returning customer makes one more purchase at your average spend each month.
Visitors per month
4,000
Average spend per visit (RM)
RM55
Visitors who return within a month (%)
10%
Extra customers who return with a programme (percentage points)
5%
Illustrative extra revenue
RM
11,000
/ month
About RM132,000 a year from 200 more returning customers each month.
Today
400
With Pixalink
600
An indoor play centre with 4,000 monthly visitors and a RM55 average spend per visit. An estimate for planning only, not a forecast or a customer result.
Plan my programme in a demo
Why Pixalink
Why Leisure & Attractions businesses choose Pixalink.
Annual passes without a ticketing project
Run pass-style plans through Paid Membership while your existing ticketing and gate systems keep handling admission.
Built for adults and guardians
Membership belongs to the adult planning the visit, so consent, contact details and rewards stay with the person who pays.
Milestones that bring visitors back
Visit stamp cards, referral milestones and rewards give every visit visible progress towards something worth returning for.
WhatsApp where Malaysians reply
Send holiday programmes, show launches and renewal reminders through WhatsApp with consent and Do Not Contact rules applied.
Pixalink compared with common alternatives
Yes
Yes
No
Yes
No
Yes
Yes
Partly or at extra cost
Partly or at extra cost
Yes
No
Partly or at extra cost
Yes
No
Partly or at extra cost
Yes
No
Partly or at extra cost
Yes
Yes
No
Recommended setup
A starter Leisure & Attractions loyalty programme.
The features Leisure & Attractions businesses usually start with. Add more as your programme grows.
Customer Portal
Paid Membership
Digital Stamp Cards
Rewards & Vouchers
Omni-channel Marketing
Reservation System
1
Map your customer journey
In a demo, we look at how your customers buy and return, then choose the right mix of features.
2
Set up your portal and rewards
Add your branding, outlets, earning rules, rewards and membership benefits.
3
Train staff and place QR codes
Your team learns to identify members and validate vouchers. QR codes go where customers wait.
4
Launch, then review the numbers
Track sign-ups, repeat visits and reward use, then adjust offers with Loyalty Analytics.
FAQ
Leisure & Attractions loyalty program questions.
Still deciding? Talk to our team or read the loyalty program guide.
How does an attraction membership program work?
Adults and guardians join by scanning a QR code at your venue. They can buy a pass-style membership, collect stamps or points on eligible visits and redeem rewards at the counter. You invite members back with WhatsApp news about events and holiday programmes.
Can I sell annual passes with Pixalink?
Yes. Use Paid Membership to create annual or other pass-style plans with their own price, billing cycle and benefits. Members see validity in the portal and receive reminders before the pass expires.
Does Pixalink handle ticketing or access control?
No. Ticketing, gates and access control stay in your existing systems. Pixalink adds membership, rewards, referrals and follow-up around the visit, so your team keeps using the admission tools it already knows.
Can children have their own membership accounts?
No. Membership is intended for adults and guardians. The parent or guardian who plans and pays for the visit joins the portal, holds the pass and receives rewards and invitations on behalf of the family.
How can gamification increase repeat visits?
Visit stamp cards, referral milestones and rewards show visitors clear progress towards a goal, such as a free session after five visits. Seeing that progress in the portal gives families a concrete reason to plan the next trip.
Can visitors book workshops or parties through the portal?
Yes. The Reservation System adds a booking link with timeslots, capacity and optional approval, so members can request a workshop, birthday party or play session. Your team reviews and confirms each request before the visit.
How much does an attraction membership program cost?
Pricing depends on the number of venues and features you need. See the Pricing page or request a demo for a plan that fits your family attraction, entertainment venue or leisure business.
Explore other industries
See how loyalty works elsewhere.
Ready when you are
Bring your Leisure & Attractions customer journey to a demo.
We’ll show you the features that fit how your customers buy, and how fast your team can launch.
