Annual

Billed yearly in advance · monthly equivalent shown

Loyalty program pricing that grows with your customer community

Start with the loyalty essentials, automate customer retention as you grow, and add advanced control when your operations become more complex.

Compare plans

Find my plan

Customer-facing portal included

No app download required

Plans for 10k to 100k customers

PremiumRM380/month10,000 customers

ProRM580/month50,000 customers

EliteRM960/month100,000 customers

Every plan

Customer Portal included

Annual subscription

Billed yearly

Three standard plans

Pick the plan that matches your next stage

Every plan includes Pixalink’s branded customer portal. Your customer-base limit and operational capabilities scale with you.

Premium

Best to launch

Launch loyalty and build your customer database.

RM380/month

RM4,560 billed yearly (prepaid)

Onboarding fee applies (not included in the subscription)

Often a fit for

Customer database limit: 10,000 customers
Additional outlets available: 1 outlet
Team access: 3 admin users
Loyalty transactions: 250k transactions

Core capabilities

Branded, no-download customer portal
Points, rewards and vouchers
CRM, customer tags and import/export
Portal styling, newsfeeds and announcements
Standard referral journeys and campaigns
Core loyalty analytics

Discuss Premium

Pro

Best to grow

Automate retention across outlets and channels.

RM580/month

RM6,960 billed yearly (prepaid)

Onboarding fee applies (not included in the subscription)

Often a fit for

Customer database limit: 50,000 customers
Additional outlets available: 1 outlet
Team access: 10 admin users
Loyalty transactions: 500k transactions

Everything in Premium, plus

Advanced portal layout and customer journeys
Unlimited referrals and referral commissions
Customer tiers and advanced segmentation
Credit wallet, top-up and stamp cards
Paid memberships and reservations
Custom fields, forms and registration flows
Advanced analytics and exports

Choose Pro

Elite

Best to scale

Scale customer operations with advanced control.

RM960/month

RM11,520 billed yearly (prepaid)

Onboarding fee applies (not included in the subscription)

Often a fit for

Customer database limit: 100,000 customers
Additional outlets available: 1 outlet
Team access: 20 admin users
Loyalty transactions: High-volume

Everything in Pro, plus

API access, webhooks and integration controls
Advanced permissions and audit visibility
Priority migration and implementation
Custom hosting and infrastructure options
Dedicated customer success support
Advanced analytics and AI where configured

Discuss Elite

Need customisable features?

Discuss Custom Enterprise

Plans are annual subscriptions paid yearly in advance and shown as a monthly equivalent. An onboarding fee applies and is not included in the subscription. Add-ons and provider charges are quoted separately.

Included in every plan

Your own Customer Portal — no app download needed

Give customers one branded place to view points, redeem rewards, access vouchers and stay connected to your business from any device.

Branded for your business

Mobile-friendly experience

Customer profile and activity

Rewards and voucher access

Understand Customer Portal

Quick Links

Order Now

Delivery

Rewards

Vouchers

Membership

Points

Reservations

Timeslot

Jamie

Gold

Rewards

2,480

Points

45.50

Credits

No download

Open in browser

Example portal screen with illustrative data

Compare capabilities

See what changes as you grow

The first rows cover pricing and the commercial limits clients ask about most. Switch currency for your market, then expand the table for the full functional comparison.

Search capabilities

Included

Feature pack

Add to Premium

Optional scope

Scoped separately

Pixalink plan comparison: Premium, Pro and Elite
Capability	Premiumfrom RM380/month	ProPopularfrom RM580/month	Elitefrom RM960/month

Annual subscription (prepaid)	RM4,560/year	RM6,960/year	RM11,520/year
Onboarding	Fee applies	Fee applies	Fee applies

Customer base	Up to 10,000 customers	Up to 50,000 customers	Up to 100,000 customers
Included outlets	1	1	1
Admin users	3	10	20
Loyalty transactions	Up to 250,000	Up to 500,000	High-volume

Customer Portal	Included	Included	Included
Points, rewards and vouchers	Included	Included	Included
CRM and customer tagging	Core	Advanced	Advanced
Referral journeys	Standard	Unlimited + commission	Unlimited + commission
Customer tiering	Feature pack	Included	Included
Credit wallet and top-up	Feature pack	Included	Included
Stamp cards	Feature pack	Included	Included
Paid membership	Feature pack	Included	Included

Reservations and reminders	Feature pack	Included	Included
Custom forms and fields	Optional scope	Included	Included
Analytics and exports	Core	Advanced	Advanced + configured AI
API and webhooks	Optional scope	Optional scope	Included
Support level	Standard	Priority	Dedicated success support
Hosting	Pixalink cloud	Pixalink cloud	Custom options available

“Feature pack” means the capability can be added to Premium without moving immediately to a larger plan.

Flexible platform add-ons

Extend your plan without rebuilding your loyalty stack

Start with a standard plan, then scope only the capacity, locations, connections and implementation support your rollout needs. Individual add-on prices are provided in your quotation.

Scoped separately

Additional customer capacity

Expand your active customer database as your programme grows.

Scoped separately

Additional outlets and locations

Connect more branches, stores, counters or operating locations.

Scoped separately

POS and ecommerce integrations

Connect customer activity across your commerce and operational systems.

Scoped separately

API and webhook access

Support advanced data exchange, automation and custom platform connections.

Scoped separately

Custom forms and workflows

Configure programme-specific data capture, approvals and customer journeys.

Scoped separately

Managed onboarding and migration

Plan data setup, migration, configuration and rollout with specialist support.

AI, automation and connected intelligence

BETA · AVAILABLE TO THE PUBLIC SOON

Pixalink Intelligence Layer

Turn loyalty data into campaigns, actions and answers through permission-controlled AI, MCP and reporting connections.

One connected intelligence layer

Pixalink AI + MCP

Connect compatible AI tools to approved Pixalink capabilities without configuring every supported workflow separately in the backend.

Pro

Scoped add-on

Elite

Configurable

Custom Enterprise

Tailored

Discuss AI connectivity

MCP Connector

Expose supported Pixalink tools and approved actions through one compatible connection layer.

AI Campaign Copilot

Help draft campaign ideas, audiences, reward logic and customer communications.

Smart Voucher Creation

Create voucher structures and conditions with human review and approval before publication.

Automated Reporting

Generate recurring performance summaries from configured data and reporting schedules.

Power BI Connection

Connect eligible Pixalink reporting data to Microsoft Power BI through a supported API implementation.

Bring Your Preferred AI

Analyse authorised loyalty data with compatible AI agents or models through supported API or MCP connections.

Permission-controlled actions

Human review and approval

Activity visibility

Supported tools, permissions and implementation scope determine availability. External AI, Power BI and enterprise connections require technical review.

Optional delivery services

Add expert support when your campaign needs it

Keep the software plan standard, then add professional help only for the strategy, execution or event workload you want Pixalink to handle.

Professional consultation

Loyalty strategy, campaign design, customer journey planning and commercial guidance from the Pixalink team.

Execution team outsourcing

Extend your internal team with managed campaign operations, customer engagement support and loyalty-program execution.

One-off event and roadshow deployment

Event-based setup and execution for roadshows, launches, exhibitions, activations and time-limited loyalty campaigns.

Optional services are scoped around your objectives, campaign duration, manpower and implementation requirements. No service prices are displayed on this page.

Enterprise and multi-entity programmes

Large scale? No worries—we’ve got you covered

For more than 100,000 customers, multi-merchant operations or complex integrations, Pixalink creates a tailored solution and quotation around your operating model.

Multi-location engagement

Shopping Mall

Connect shopper profiles, mall-wide rewards, campaigns and participating tenants through one customer engagement layer.

Multi-merchant management

Cross-voucher solutions

Settlement system

Ask a consultant

Shared customer ecosystem

Multi-Merchant Ecosystem

Coordinate participating brands, shared campaigns and customer rewards while keeping merchant operations organised.

Cross-voucher management

Multi-entity settlement system

Collaboration opportunities

Ask a consultant

Complex customer programmes

Finance & Banking

Design connected member benefits, reward journeys and controlled customer experiences around your systems and governance needs.

Voucher procurement

Fulfilment and monitoring

Consolidated billing

Ask a consultant

Custom Enterprise solutions are quotation-based. Final scope may consider database volume, participating entities, integrations, infrastructure, security review, data migration and implementation support.

FAQ

Pixalink pricing questions

Still deciding? Try the plan finder or talk to our team.

How much does Pixalink cost?

Pixalink plans are annual subscriptions, paid yearly in advance. In Malaysia, Premium is RM4,560 a year (RM380/month equivalent), Pro is RM6,960 (RM580/month) and Elite is RM11,520 (RM960/month). An onboarding fee applies and is not included in the subscription. Above 100,000 customers, Custom Enterprise is quotation-based.

Can I pay monthly instead of yearly?

No. Pixalink plans are annual subscriptions paid yearly in advance. Monthly figures on this page are equivalents shown for comparison.

Do you have pricing for Singapore and other countries?

Yes. Singapore pricing is in SGD: Premium S$1,788 a year, Pro S$2,748 and Elite S$4,548. International pricing is in USD: Premium US$1,548 a year, Pro US$2,388 and Elite US$3,828. An onboarding fee applies in every market and is not included in the subscription. Use the currency switcher on this page to compare.

What counts towards my plan’s customer limit?

Each plan sets a customer database limit: up to 10,000 customers on Premium, 50,000 on Pro and 100,000 on Elite. If your programme grows past your limit, you can add customer capacity as an add-on or move to a larger plan.

Are add-ons and WhatsApp charges included in the plan price?

No. Add-ons such as additional customer capacity, outlets, POS and ecommerce integrations, API and webhook access, custom forms and managed onboarding are scoped separately, and provider charges, such as WhatsApp messaging, are quoted separately too. Prices for both are provided in your quotation.

What happens if I have more than 100,000 customers?

Above 100,000 customers moves to a quotation-based Custom Enterprise scope. Final scope may consider database volume, participating entities, integrations, infrastructure, security review, data migration and implementation support.

Can I add a feature to Premium without upgrading?

Yes, for features marked “Feature pack”: customer tiering, credit wallet and top-up, stamp cards, paid membership, and reservations and reminders can be added to Premium without moving immediately to a larger plan.

How many outlets and admin users are included?

Every plan includes 1 outlet, and additional outlets are available. Premium includes 3 admin users, Pro 10 and Elite 20.

Do my customers need to download an app?

No. Every plan includes Pixalink’s branded Customer Portal, which customers open in the browser on any device to view points, redeem rewards and access vouchers.

Ready when you are

Not sure which plan fits?

Tell us your customer count, outlets and integrations. We’ll recommend the smallest plan that supports the outcome you need today and the growth you expect next.

We’ll scope add-ons separately before confirming your quotation.

Talk to a Pixalink consultant

Request a Demo

Quick answer

How much does Pixalink cost?

Pixalink has three standard plans: Premium from RM380/month, Pro from RM580/month and Elite from RM960/month, as monthly equivalents of an annual subscription paid yearly in advance. An onboarding fee applies and is not included in the subscription. Every plan includes the branded Customer Portal. Prices are also available in SGD for Singapore and USD for international businesses. Above 100,000 customers, Custom Enterprise is quotation-based.

Pixalink Sdn Bhd, Malaysia · Updated 9 November 2026

Pricing at a glance

Premium

RM380/month · RM4,560 billed yearly

Pro

RM580/month · RM6,960 billed yearly

Elite

RM960/month · RM11,520 billed yearly

Onboarding

Fee applies, not included in the subscription

Other markets

Singapore (SGD) and international (USD) pricing

Included in every plan

Customer Portal, no app download

Above 100,000 customers

Custom Enterprise, quotation-based

Add-ons and provider charges

Quoted separately

Pick the plan that matches your next stage

Premium

Pro

Elite

Your own Customer Portal — no app download needed

See what changes as you grow

Choose the loyalty functionality you actually need

Extend your plan without rebuilding your loyalty stack

Additional customer capacity

Additional outlets and locations

POS and ecommerce integrations

API and webhook access

Custom forms and workflows

Managed onboarding and migration

Pixalink Intelligence Layer

Pixalink AI + MCP

MCP Connector

AI Campaign Copilot

Smart Voucher Creation

Automated Reporting

Power BI Connection

Bring Your Preferred AI

Add expert support when your campaign needs it

Professional consultation

Execution team outsourcing

One-off event and roadshow deployment

Large scale? No worries—we’ve got you covered

Shopping Mall

Multi-Merchant Ecosystem

Finance & Banking

Pixalink pricing questions

How much does Pixalink cost?

Can I pay monthly instead of yearly?

Do you have pricing for Singapore and other countries?

What counts towards my plan’s customer limit?

Are add-ons and WhatsApp charges included in the plan price?

What happens if I have more than 100,000 customers?

Can I add a feature to Premium without upgrading?

How many outlets and admin users are included?

Do my customers need to download an app?

Not sure which plan fits?

How much does Pixalink cost?

How Food & Beverage Use Loyalty Program?