Class packs without paper
Run class packs as digital stamp cards, prepaid credits or paid memberships, all visible in one member portal.
Fitness
Gym & fitness loyalty programA gym loyalty program that keeps members turning up week after week.
Pixalink is a gym loyalty program for Malaysian gyms, yoga and Pilates studios, courts, academies and recovery studios. Members join without an app, track paid memberships, class-pack stamps and credit balances on their phone, and book classes or courts through your branded portal.
No app to download
Class packs and memberships
Class and court booking
Studio Gerak
Class 8 of 10 stamped. Two more for a free reformer class.
Rewards
+RM50
Bonus credits
on your RM500 top-up
Bring a friend
FREE PASS
One guest class
#FRIENDIllustrative member experience
Quick answer
What is a gym loyalty program?
A gym loyalty program rewards members for training consistently and staying on. Classes, check-ins or top-ups earn stamps, points or bonus credits that unlock free classes, guest passes or merchandise vouchers. With Pixalink, members join a branded web portal, see their membership and class pack on their phone, book sessions and receive renewal reminders on WhatsApp.
Pixalink Sdn Bhd, Malaysia · Updated 8 November 2026
Sports, Fitness & Recovery at a glance
Best for
Gyms and fitness clubs, yoga and Pilates studios, courts and sports complexes, coaching academies and non-clinical recovery studios
Core tools
Paid memberships, digital stamp cards for class packs, credit wallet top-ups, reservations, referrals, WhatsApp
What it is not
Not an access-control system. Turnstiles, door entry and specialist class management stay in your existing systems
Joining
QR code at reception or the studio door, or a link in your Instagram bio; no app download
Pain points we solve
The Sports, Fitness & Recovery retention problems Pixalink is built to fix.
Pick a challenge to see what it costs your business and how Pixalink changes it.
Without a loyalty system
Ten-class cards are punched by hand, misplaced or argued over at reception.
Members dispute how many classes are left and staff can’t see who is about to run out.
With Pixalink
Digital stamp cards track each class in the member’s portal. Staff stamp or revert in a few taps and every entry is logged.
Class packs
Logged per class
Digital Stamp Cards
How Pixalink works for Sports, Fitness & Recovery
Set the rule once. Pixalink rewards every member who keeps showing up.
Choose an illustrative scenario to see how a class, a top-up or a lapse becomes the right reward and message.
Data in
Class booking
Attendance marked
Member QR
Member profile
Pixalink rules engine
Ten-class pack
Conditions
Booking status
Attended
Class type
Reformer or mat
Is a member
Yes
Effects
Add stamp
1 stamp per class
Unlock reward
Free class at 10 stamps
Send WhatsApp
Two classes to go
Actions out
Stamp card
Member portal
Free class voucher
Class pack
Reformer
Illustrative rules. You choose the conditions, rewards and messages for your programme.
What your members see
A branded member portal your customers open in one tap.
Members check points, stamps, vouchers and membership on their phone through a link or QR code. Nothing to download, and it carries your brand, not ours.
Join by QR in seconds, with marketing consent captured
Your logo, colours and outlets
Vouchers validated by staff, so nothing is redeemed twice
Customer Portal
Studio Gerak
S
Hi Hafiz
Silver member
540
ptsSilver
Equates to RM5.40 off merchandise
54%
Gold next
Earn 460 more points to reach Gold
Home
Rewards
Profile
Studio Gerak Damansara Heights
Mon–Fri 6:30am – 9:30pm, weekends 7:30am – 6:00pm
Illustrative portal with a fictional brand
The customer journey
From first visit to loyal regular in five steps.
1
Join at reception
The member scans the QR code at reception or the studio door and signs up in the branded portal. No app store, no password.
2
Pick a plan
The member buys a paid membership, a class pack or a credit top-up through your configured payment gateway, or staff assign it at the desk.
3
Book and attend
The member books a class or court in the portal. Staff mark attendance, and a stamp or points are recorded.
4
Stay on track
The member checks stamps, credits and membership expiry on their phone and receives a reminder before renewal.
5
Renew and refer
Members renew in the portal and share a referral link. Both the member and the friend earn a reward after the friend’s first purchase.
Use cases by business type
How gym, fitness studio, sports facility, academy and recovery studio owners use Pixalink.
Choose a business like yours. Each example is illustrative, so you can adapt it to your own customers.
Gyms & fitness clubs
Monthly membership clarity
Trigger
Membership purchase or renewal
Mechanic
Paid membership with expiry reminders
Member message
Your membership renews in 7 days. Renew now and get a free guest pass.
Sent to opted-in members
Retention calculator
What could a few more returning customers be worth?
Move the sliders to match your business. The estimate assumes each additional returning customer makes one more purchase at your average spend each month.
Members and visitors per month
600
Average spend per visit (RM)
RM45
Members who return within a month (%)
45%
Extra customers who return with a programme (percentage points)
5%
Illustrative extra revenue
RM
1,350
/ month
About RM16,200 a year from 30 more returning customers each month.
Today
270
With Pixalink
300
A boutique studio with 600 monthly members and visitors and a RM45 average class or day-pass spend. An estimate for planning only, not a forecast or a customer result.
Plan my programme in a demo
Why Pixalink
Why Sports, Fitness & Recovery businesses choose Pixalink.
Booking built in
Classes and courts get capacity limits, cancellation cut-offs, reminders, attendance and no-show tracking.
Works beside your access system
Pixalink handles membership, rewards and communication. Turnstiles and door entry stay in the system you already use.
Renewal reminders on WhatsApp
Remind members before expiry and win back lapsed ones, with consent and Do Not Contact rules applied.
Pixalink compared with common alternatives
What you need
Pixalink
Paper stamp cards
Custom-built app
Customers join without downloading an app
Yes
Yes
No
You own the customer list and contact consent
Yes
No
Yes
Points, stamps, tiers and paid memberships in one place
Yes
Partly or at extra cost
Partly or at extra cost
WhatsApp campaigns to chosen segments
Yes
No
Partly or at extra cost
Connects to supported POS and ecommerce systems
Yes
No
Partly or at extra cost
Staff validate vouchers, with a record of each redemption
Yes
No
Partly or at extra cost
No custom development to launch
Yes
Yes
No
Recommended setup
A starter Sports, Fitness & Recovery loyalty programme.
The features Sports, Fitness & Recovery businesses usually start with. Add more as your programme grows.
Customer Portal
Paid Membership
Digital Stamp Cards
Reservation System
Credit Wallet
Omni-channel Marketing
1
Map your customer journey
In a demo, we look at how your customers buy and return, then choose the right mix of features.
2
Set up your portal and rewards
Add your branding, outlets, earning rules, rewards and membership benefits.
3
Train staff and place QR codes
Your team learns to identify members and validate vouchers. QR codes go where customers wait.
4
Launch, then review the numbers
Track sign-ups, repeat visits and reward use, then adjust offers with Loyalty Analytics.
FAQ
Sports, Fitness & Recovery loyalty program questions.
Still deciding? Talk to our team or read the loyalty program guide.
How does a gym loyalty program work in Malaysia?
Members join a branded web portal by QR code. Attended classes, visits or top-ups earn stamps, points or bonus credits that unlock free classes, guest passes or merchandise vouchers. Staff record attendance, and renewal reminders go out on WhatsApp.
Does Pixalink control gym access or turnstiles?
No. Pixalink manages memberships, rewards, bookings and communication. Turnstiles, door entry and access cards stay in your existing access-control system. Staff record visits or attendance in Pixalink by phone number or member QR, or through a supported integration.
Can a fitness studio sell class packs with Pixalink?
Yes. Run a class pack as a digital stamp card, a paid membership or prepaid credits that members spend on bookings. Members see what is left in their portal, and staff can stamp or adjust it at the desk.
Can members book classes or courts online?
Yes. The Reservation System gives you a booking link with timeslots, capacity limits, cancellation cut-offs and reminders. Bookings can be free, paid by credits or paid through your payment gateway, with optional staff approval.
Can members top up credits for classes and court bookings?
Yes. Members top up credits through your configured payment gateway, and you can add bonus credits for larger top-ups. Credits can pay for reservations when enabled, with balance and expiry notifications.
Is a gym loyalty program different from gym management software?
Yes. Gym management software usually handles access, billing and class rosters. A gym loyalty program like Pixalink focuses on rewards, memberships, bookings and WhatsApp follow-up, and works alongside your existing system.
How much does a gym loyalty program cost?
Pricing depends on outlets and features such as paid memberships, reservations and the credit wallet. See the Pricing page or request a demo for a plan that fits your gym or studio.
Explore other industries
See how loyalty works elsewhere.
Ready when you are
Bring your Sports, Fitness & Recovery customer journey to a demo.
We’ll show you the features that fit how your customers buy, and how fast your team can launch.
