Solution
Coalition loyalty programBring the stalls of a food court, the courts and classes of a sports centre, or the shops of a community into one coalition loyalty program. Customers top up once, pay at any merchant and earn points that keep them coming back.
Shared points across merchants
One credit wallet, pay at any stall
Per-merchant reports and payouts
Paid 12.50 credits · Stall 08
+12 points added. Wallet balance 48.50 credits.
One wallet accepted at
24 stalls
Illustrative food court
Quick answer
A coalition loyalty program lets customers earn and redeem one rewards currency across several merchants instead of one. For food courts, sports centres and community hubs, Pixalink runs it as one programme with each merchant as an outlet: shared points, one credit wallet, shared vouchers, and reports showing what every merchant issued, redeemed and collected.
Pixalink Sdn Bhd, Malaysia · Updated 8 November 2026
Multi-Merchant Loyalty at a glance
Built for
Food courts, sports centres, buildings, communities
Shared
Points, credit wallet, vouchers
Earning
QR at the counter, staff app, POS
Reports
Issuance, redemption and credits per merchant
Custom
Clearing between separate businesses
Smaller, faster, simpler
Both share one programme across businesses. Multi-merchant is built for smaller communities that want to start quickly and share simply.
Mall Loyalty
Receipt upload across many independent brands
Tenant-funded vouchers and cross-tenant settlement
Parking, recycling and tenant-system integrations
Multi-Merchant Loyalty
One operator runs the programme; each merchant is an outlet
Earn and pay at the counter by QR, no receipt photos
Shared points or one credit wallet, live in weeks
You are here
Four sharing models
The more you share, the more customers move between merchants, and the more settlement you need. Select a model to see how it works.
Model 1
Built inCustomers join one portal, but each merchant runs its own stamp card or vouchers. Nothing is shared, so nothing needs settling.
Model 2
Built inOne points balance across every merchant. Earn at the nasi lemak stall, redeem a drink at the teh tarik stall. Reports show the points each merchant issued and redeemed.
Model 3
Built inCustomers top up one wallet online or at the counter and pay at any merchant. Bonus credits reward bigger top-ups. A credit settlement dashboard and export show what each merchant collected.
Model 4
Custom setupMerchants fund vouchers that can be redeemed at other merchants. A settlement layer works out who owes whom each period. Automated clearing between separate businesses is a custom setup.
How it works at the counter
Customers top up and earn in one place, then pay and redeem anywhere in your community.
Customer
Operator
Payment methods depend on the payment gateway configured for your programme.
Where it works
Credit Top-Up
Current Balance
48.50 credits
Pay RM20.00
20.00 credits
No bonus
Pay RM50.00
53.00 credits
+3.00 bonus
Pay RM100.00
110.00 credits
+10.00 bonus
Pay RM200.00
225.00 credits
+25.00 bonus
Total Payment
RM100.00
Credits Purchased
100.00
Bonus Credits
+10.00
Total Credits
110.00
Pay RM100.00
Food court loyalty program
Many small stalls share one wallet, one payment flow and one points system, so diners come back to the food court instead of a single stall.
Top up RM100, get bonus credits (you set the rules)
Pay at any stall with the member QR
Stall owners see their own sales and redemptions
Sharing model
Shared credit wallet
Settlement
Credit settlement export per stall
What customers see
Every payment, top-up and point is visible in the member portal, labelled by merchant, so customers trust the shared balance.
Screens rebuilt from the Pixalink customer portal with example data
Registered DuitNow QR touchpoints in Malaysia, end-2025
~3 million
Bank Negara Malaysia Annual Report 2025
DuitNow QR transactions in 2025, double 2024
3 billion
Bank Negara Malaysia Annual Report 2025
Kopitiam food courts moved stored value from a card to an app in 2023
1 card → 1 app
FairPrice Group, 20 Feb 2023
Tell us how many merchants you have and what you want to share. We’ll recommend a sharing model and a launch plan.
Clear scope
Most food courts and sports centres run fully on built-in features. Custom work is only needed when separate businesses clear money between each other.
Multi-merchant loyalty capabilities: built in versus custom setup
Yes
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Launch plan
We map your merchants, what they share and who holds the wallet money.
Separate rewards, shared points, shared wallet or shared vouchers.
Each merchant becomes an outlet with its own staff login and QR at the counter.
QR standees, a WhatsApp welcome offer and top-up bonuses for early members.
Monthly per-merchant reports and credit settlement exports for payouts.
It is one rewards programme shared by several merchants. Customers earn one currency, such as points or wallet credits, at any participating merchant and redeem it at any other.
Mall loyalty is an enterprise programme for 60+ independent tenants, usually with receipt upload, tenant-funded vouchers and settlement. Multi-merchant loyalty suits smaller communities such as food courts and sports centres, where one operator runs the programme and merchants earn and accept payments at the counter.
The food court operator runs one programme. Each stall is set up as an outlet. Diners top up one wallet, pay at any stall by showing their member QR and earn shared points. Stall owners see their own sales and redemptions, and the operator exports a credit settlement report for payouts.
Members belong to the one programme run by the operator. Staff logins can be restricted to their own outlet, and reports are available per outlet. What each merchant may access is agreed when you set up the programme.
It depends on what you share. Separate rewards need none. Shared points use per-merchant issuance and redemption reports. A shared wallet uses the credit settlement dashboard and export. Automated clearing between separate businesses is a custom setup.
Yes. Gym, court bookings, classes and personal trainers can each be an outlet in one programme, with one wallet, one points balance and reservations for courts and classes.
Built-in sharing models (separate rewards, shared points, shared wallet) need no custom development, so launch depends mainly on setting up merchants, rewards and QR codes. Custom clearing is scoped separately.
Works well with
Credit Wallet
Closed-loop wallet with bonus credit
Loyalty Points
Every ringgit earns a reason to return
Digital Stamp Cards
Milestone rewards at stamp 5, 10 and beyond
Reservation System
Tables, appointments, rooms and events
Omni-channel Marketing
Automated messages across the journey
Mall Loyalty
Multi-tenant points with settlement
Ready when you are
In a consultation we pick your sharing model, set up your merchants and plan the launch.
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