What is an announcement? #
An announcement is a popup message that appears when a customer logs in for the first time, offering a quick way to share important updates about your brand
With this feature, you can instantly share key information, such as new product launches, exclusive promotions, upcoming events, or changes to services or policies.
By showing the announcement immediately, you ensure customers receive important updates without missing crucial details.
Is the Announcement Customizable? #
Yes, you can customize the announcement to match your brand’s needs. You can add text, images, or links to provide more details or direct customers to specific pages.
Whether you’re launching a new product, announcing a special offer, or sharing important updates, this feature helps you deliver clear and engaging messages that resonate with your customers.
Can I limit the frequency of announcements to only show them once per day or week to avoid overwhelming users? #
Yes, you can customize the frequency settings to control how often announcements appear. You can display them only once per day, week, or even month to ensure users aren’t overwhelmed by repetitive messages.
Navigate #
Customer Portal Design > Edit > Announcement > Enable Announcement > Save Changes (Before you save changes, fill out all of the contents)
