1.0 What is an Announcement? #
An announcement is a popup message that appears when a customer logs in for the first time. It provides a quick and effective way to share important updates about your brand.
This feature allows you to instantly highlight key information, such as:
- New product launches
- Exclusive promotions
- Upcoming events
- Changes to services or policies
By displaying the announcement immediately, you ensure that customers are informed of critical updates without missing any important details.
2.0 Is The Announcement Customizable? #
Yes, the announcement is fully customizable to suit your brand’s needs. You can add text, images, and links to provide more information or guide customers to specific pages.
Whether you’re:
- Launching a new product
- Announcing a special offer
- Sharing important updates
This feature helps you deliver clear, engaging messages that connect with your customers effectively.
3.0 Can I Limit the Frequency of Announcements? #
Yes, you can customize the frequency settings to control how often announcements appear. You have the flexibility to display them once per day, per week, or even per month, helping to prevent users from feeling overwhelmed by repetitive messages.
This ensures a better user experience while still keeping your audience informed.
4.0 How to Enable an Announcement #
- Go to Customer Portal Design
- Click Edit
- Select Announcement
- Toggle Enable Announcement
- Fill out all announcement contents (text, images, links, etc.)
- Click Save Changes
⚠️ Make sure all required content is completed before saving.
