Loyalty Program

How to create Announcement ?

Last Updated: December 20, 2024

What is an announcement? An announcement is a popup message that appears when a customer logs in for the first time, offering a quick way to share important updates about your brand With this feature, you can instantly share key information, such as new product launches, exclusive promotions, upcoming events, or changes to services or...

How to create News feed?

Last Updated: December 20, 2024

What is News Feed? A news feed is a space where a brand communicates directly with its customers by sharing important updates, announcements, and engaging content on the homepage. The news feed functions as a digital bulletin board, used to highlight new products, exclusive offers, upcoming events, company milestones, or other relevant information that keeps...

Can I view, edit, and delete my rewards?

Last Updated: March 7, 2024

Step 1: On your dashboard, click Rewards Step 2: To view the reward, click on the View button Step 3: To edit the reward, click on the Edit button on the Rewards page or in the View Reward page Step 4: To delete the reward, click on the Delete button A popup message will appear...

How to record points?

Last Updated: December 20, 2024

Step 1: Go to the Record Points Section From your dashboard, click on Record Points. Step 2: Enter The Customer’s Phone Number in The Box. After filling out the phone number, click Next. Step 3: Enter The Required Amount of Points. The reward point will automatically increase to the desired amount after clicking the Next...

How to add new rewards?

Last Updated: March 8, 2024

Step 1: From your dashboard, click Rewards Step 2: Click on the New reward button on the top right side of the page Step 3: Fill up information for a new reward

How to see the list of added/redeemed reward points? 

Last Updated: March 8, 2024

Step 1: Go to Point History Index Page From your dashboard, click on Point History. Step 2: Click on the green + Points option on the box. Note: Everytime a reward point is added or redeemed, it can only be edited within 15 minutes after the transaction (add/redeem) is created.  Step 3: View the table...