Loyalty Program
How to Create The Bundle Package?
Last Updated: February 10, 2025Step 1: Select “Rewards” from your dashboard Step 2: Click “Manage reward bundles” Step 3: Select “New reward bundle” Step 4: Fill in the required information and add rewards. Choose the rewards you want for the bundle package. Set the quantity for each reward and You can add more than three different rewards by clicking...
How to Add the Feedback Features?
Last Updated: February 11, 2025What is feedback? Feedback features are tools businesses use to gather customer opinions, ideas, and suggestions to improve their products, services, and overall customer experience. These tools, such as surveys, reviews, and ratings help businesses understand what customers like, what needs improvement, and how to meet their needs better. By using feedback, businesses can fix...
How to Create & Add Referral?
Last Updated: February 11, 2025What are Referrals? Referrals are when someone recommends a product, service, or business to another person. For example, a customer might tell a friend about a brand they like or share a special referral link. If the friend signs up or makes a purchase, both the referrer and the friend might get rewards like discounts...
What is Customer Portals?
Last Updated: February 10, 2025Definition The Customer Portal allows you to design your loyalty page by customizing the homepage banner, logo, and brand colors. Additionally, the portal allows you to enable and configure various features that enhance the customer experience, such as a reservation system, a feedback collection tool, a referral program to encourage customer engagement and retention, and...
How to Validate Rewards?
Last Updated: February 10, 2025After creating the rewards (Tutorial to add rewards), the next step is to add your customer list. This ensures they are registered and eligible to receive the rewards you’ve set up Add The Customers Step 1: Go to “Rewards” and “Edit” The Rewards you want to add new customers. Step 2: Click “New Customer Reward”...
How to deduct points?
Last Updated: February 10, 2025Step 1: Go to Record Points Page Under Loyalty Program Section, click on the “Record Points“ Step 2: Click the Deduct Point at the top right (The orange box) Step 3: Insert The Customer’s Phone Number Enter the customer’s phone number you want to deduct from, then click Next. Step 4: Input The Number of...
What Is Point History?
Last Updated: February 10, 2025Definition Point History is a feature that provides a detailed log of all the points a customer has earned or redeemed. It allows you to track every transaction where points were either added to or deducted from a customer’s account. This ensures transparency and helps you track point activity accurately, making it easier to manage...
How to create Announcement ?
Last Updated: February 10, 2025What is an announcement? An announcement is a popup message that appears when a customer logs in for the first time, offering a quick way to share important updates about your brand With this feature, you can instantly share key information, such as new product launches, exclusive promotions, upcoming events, or changes to services or...
How to create News feed?
Last Updated: February 11, 2025What is News Feed? A news feed is a space where a brand communicates directly with its customers by sharing important updates, announcements, and engaging content on the homepage. The news feed functions as a digital bulletin board, used to highlight new products, exclusive offers, upcoming events, company milestones, or other relevant information that keeps...
Can I view, edit, and delete my rewards?
Last Updated: February 10, 2025Step 1: On your dashboard, click Rewards Step 2: To view the reward, click on the View button Step 3: To edit the reward, click on the Edit button on the Rewards page or in the View Reward page Step 4: To delete the reward, click on the Delete button A popup message will appear...
