What is Reservation? #
Reservation is a feature that allows customers to book appointments, or services online at specific times and dates, helping to manage availability and streamline the booking process.
Book Reservations For Customers #
Once you’ve created the calendar and activated the reservation (Tutorial to create calendar/Activate the reservation), you can help your customers by making reservations for them from the back end.
Step 1: Select “Reservations” from the dashboard. #
Step 2: Click “New Reservation” #
Step 3: Select the option of the customer reservation. #
Step 4: Fill in the reservation schedules and the customer profile. #
You can also write remarks if the customers request something.
Step 5: Click “Create” and you have successfully created a reservation for the customer. #
It will appear in the list of reservations and show all the information.
How can I cancel or reschedule a customer’s reservation due to a sudden change? #
“View” the customer you want to cancel/reschedule > Click “Delete” (The Red Box at the top of the page) > Confirm and the cancelation is successful.
Note: Our system doesn’t allow direct time changes in the edit option. You’ll need to “delete” the existing reservation and “Create a New Reservation” for the customer.
Make a reservation on the Pixalink website (as a Customer) #
Your customers can also book a reservation directly through the Pixalink website.
Go to Explore Pixalink Website > Search for the business name > Click “Reserve Now” > Complete the reservation form, and you’re done.
