Step 1: Select “Rewards” from the Dashboard, #
Step 2: Click the “New reward” button at the top right of the page. #
Step 3: Enable “Active” and Fill in the information for the new reward. #
- Space is your reward location.
Pixalink also provides the terms and conditions template for you. Just Choose the option that suits your reward terms & conditions or you can edit by yourself.
Step 4: Press “Create” to finish. #
Configurations #
How do I set the reward expiration date? #
You can set the expiration date in the configuration. Just fill out the start date and the end date.
Can I automatically distribute rewards to new customers who sign up for our loyalty program? #
Yes, you can, You need to Enable the distributable feature > Enable Auto-assign to New customers > Input the quantity > Save Changes / Create.
Whenever new customers sign up, they can instantly use the rewards now.
What if the rewards are for birthdays? #
After you create the reward > click the configurations > Enable the distributable feature > Disable the “Redeemable in Customer Portal” setting (still in the reward configuration > Auto-assign to Birthday Customers > Input the quantity > Save Changes / Create.
You can enable Auto-assign on the day of registration, so when a customer signs up on their birthday, they can immediately use the Birthday Reward on the same day.
Medias #
How can I change the cover image of a reward? #
Medias > Preset (Custom) > Upload the image (Size: 512x512px) > Save Changes / Create.
Pixalink provides images that you can select from the available options.
Advanced Settings #
Enable Notifications Features #
Advanced settings allow you to activate notifications to alert customers when they receive rewards or when their rewards are about to expire. You can also personalize the messages sent to customers, tailoring them to suit your brand’s tone and style.
