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How to Add Posts in Pixalink Explore?
Last Updated: January 7, 2025What is Post? A post is a content update you share on the Pixalink website to communicate directly with your audience. It serves as a way to promote your business, showcase new services or products, share upcoming events, or announce special offers. Guide Step 1: Select “Posts” (General) from The Dashboard. Step 2: Click “New...
How to Add Tag?
Last Updated: January 7, 2025What are tags? Tags are labels that help organize and categorize data, such as customer information, based on specific traits, behaviors, or interactions. By using tags, you can easily segment and manage your audience. For example, tags can identify customer loyalty levels, preferences, or actions like “First Purchase” or “VIP Member.” Moreover, tags can simplify...
How to add New Customer?
Last Updated: January 3, 2025What is a Customer Page? Customer Pages are sections where you can view, manage, and organize customer data, including details like names, contact information, earned points, and interaction history, such as redemption and rewards redeemed. It helps to understand better customer behavior, tailor rewards to their preferences, and build stronger, more personalized relationships. It’s a...
How to Create A Campaign?
Last Updated: January 6, 2025What is a campaign? A campaign is a plan to promote a product, service, or brand. It uses various methods such as advertisements, social media posts, and special offers to attract and engage customers. The primary goals of a campaign are often to increase sales, generate leads, raise brand awareness, or build customer loyalty. How...
How to Broadcast Campaigns?
Last Updated: January 6, 2025What is Broadcast? Broadcast is a method of sending a message to multiple recipients simultaneously, where each person receives the message individually, as if they were having a personal chat. It commonly shares updates, announcements, or promotions with a wide audience while keeping communication personalized and private. Guide After you create the campigns (Tutorial to...
How to Add the Feedback Features?
Last Updated: December 30, 2024What is feedback? Feedback features are tools businesses use to gather customer opinions, ideas, and suggestions to improve their products, services, and overall customer experience. These tools, such as surveys, reviews, and ratings help businesses understand what customers like, what needs improvement, and how to meet their needs better. By using feedback, businesses can fix...
How to Create & Add Referral?
Last Updated: December 30, 2024What are Referrals? Referrals are when someone recommends a product, service, or business to another person. For example, a customer might tell a friend about a brand they like or share a special referral link. If the friend signs up or makes a purchase, both the referrer and the friend might get rewards like discounts...
What is Customer Portals?
Last Updated: January 2, 2025Definition The Customer Portal allows you to design your loyalty page by customizing the homepage banner, logo, and brand colors. Additionally, the portal allows you to enable and configure various features that enhance the customer experience, such as a reservation system, a feedback collection tool, a referral program to encourage customer engagement and retention, and...
How to Validate Rewards?
Last Updated: January 13, 2025After creating the rewards (Tutorial to add rewards), the next step is to add your customer list. This ensures they are registered and eligible to receive the rewards you’ve set up Add The Customers Step 1: Go to “Rewards” and “Edit” The Rewards you want to add new customers. Step 2: Click “New Customer Reward”...
How to deduct points?
Last Updated: December 23, 2024Step 1: Click the Record Point on the Dashboard Step 2: Click the Deduct Point at the top right (The orange box) Step 3: Insert The Customer’s Phone Number Enter the customer’s phone number you want to deduct from, then click Next. Step 4: Input The Number of points you want to deduct. It will...
